Thales provides a global range of support and services for avionics in the civil aerospace market, tailored to each customer’s needs. As an integrator, Thales has extensive and recognized expertise in the provision of avionics services on all type of aircraft – from large airliners to business jets and helicopters.
From maintenance services and parts distribution to standard exchanges, access to spares pools, pre-owned equipment trading and full component availability packages for customers looking for one-stop shopping. One of Thales’ key objectives is to guarantee customer satisfaction by delivering dedicated, competitive and flexible services.
Thales’ offers services dedicated to optimize airline operations for example our Electronic Flight Bag solution, TopWings®. It offers an integrated EFB solution enabling to generate savings. The solution includes hardware, on-board and ground software, communication means and associated services. Thales develops with each customer a tailored solution. Our TopWings® “4Pilot” applicative suite provides pilots with the updated information they need on their mission from when they depart home to when they return.
In the military domain also, our extended services cover the entire supply chain, obsolescence management as well as through-life support of avionics equipment. Thales teams work with their customers in a collaborative environment to ensure flexibility and optimize response times. Our end-to-end innovative support approach guarantees the highest levels of operational availability. Our commitment is to tailor our services to match the evolving requirements of the air forces and operators while reducing the overall cost of support in a context of military budget reductions.